This Policy describes how we treat personal information we collect both online and offline. This includes on our website or email interactions you have with us.
Contact information. For example, we might collect your name and street address. We might also collect your phone number or email.
Payment and billing information. For example, we collect your credit card number and zip code when you buy a Package.
Information you post. For example, we collect information you post in a public space on our website. We also collect information you post on a third-party social media site.
Demographic information. We may collect information like your age range, race, or gender. We may collect information about events you like or products you buy. We might collect this as part of a survey or from third parties, for example.
Other information. If you use our website, we may collect information about the browser you're using. We might look at what site you came from, or what site you visit when you leave us. We may collect information about your location, including your precise location. We may collect this using technology such as GPS and Wi-Fi. If you access our Site with your mobile device, we may collect your device's unique identifier. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you. For example, if you register for a promotion or buy a Package, you will provide us with various information. We also collect information if you post a comment on our Site or ask us a question.
We collect information from you passively. We use tracking tools like browser cookies and web beacons.
We get information about you from third parties. For example, if you use an integrated social media feature on our Site. The third-party social media site will give us certain information about you. This could include your name and email address. Your activities on our sites and apps may be posted to the social media platforms.
We use information to respond to your requests or questions. For example, we might use your information to confirm your registration for a Package. You may give us your friend's information, for example, via our referral service to tell a friend about our website or to purchase a gift card. We will only use your friend's information to provide services you requested. Your friend may contact us at firstname.lastname@example.org to ask us to delete their information.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our Site and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, the artists, our customers, or our websites.
We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy a Package from us we'll enroll you in our newsletter. If you would like to opt out of receiving any such notifications, please contact us at email@example.com.
We use information to send you transactional communications. For example, we might send you emails about your account or a Package purchase. We might also contact you about this policy or our Site terms.
We use information as otherwise permitted by law or as we may notify you. We keep personal information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and as otherwise required by law.
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases. Some vendors may be located outside of the United States.
We will share information with our business partners. This includes a third party who provides or sponsors a Package, or an event provider who operates a venue. Our partners use the information we give them as described in their privacy policies, which may include sending you marketing communications. You should read those polices to learn how they treat your information.
We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please e-mail us at firstname.lastname@example.org or follow the instructions in any promotional message you get from us. It may take about ten days to process your request. Don't worry! Even if you opt out of getting marketing messages, we will still be sure to send you transactional messages. For example, we may still contact you about your orders.
You can modify information you have given us. To correct or delete information or update account settings, log into your account and follow the instructions. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days.
If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.
To exercise your rights, you can e-mail us at email@example.com or write to us at the address below. Mention in your letter that you are making a "California Shine the Light" inquiry. We will respond within 30 days.
Our Site is meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at firstname.lastname@example.org. You can also write to us at the address listed at the end of this policy. Please mark your inquiries "COPPA Information Request."
We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at the address below.
If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection of those in your country.
If you have any questions about this Policy or other privacy concerns, you can email us at email@example.com. Please do not include your credit card number or other sensitive information in your email. You can also write us at:
130 N Brand Blvd Suite 400
Glendale, CA 91203
From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.